Training for Courageous Conversations webmaster
About Courageous Conversations
Courageous and effective leadership at work usually comes down to the ability to have Courageous Conversations of one kind or another with colleagues. There are many subtle and not-so-subtle cues and pressures that can make it difficult to have Courageous Conversations. Fear of doing it “wrong”, looking like we don’t know, being judged, misunderstood, or the risk of exclusion or retribution can keep us from speaking up for what we believe is right.
Courageous Conversations is an evidence-based cognitive behavioural model which has been developed by Lynne Henderson, Ph.D., over the course of 25 years at The Shyness Clinic, founded at Stanford by Dr Philip Zimbardo, and is based on over 50 years of psychological research, with key insights from neuroscience.
Courageous Conversations Foundational Module 1
Situational Vulnerability – This workshop is to develop a shared language and understanding about how challenging situations, including organisational barriers unwittingly affect our behaviour and impact our effectiveness.
Participants acquire empirically tested tools for using in stressful situations to build greater team cohesion, support and performance, the building blocks for effective, courageous communication and action.
The workshop teaches participants The Science of Ethical Decision Making Under Stress and a high-level overview of the Courageous Conversations Toolkit Module 2.
Participants create and share their personal Stress Profiles, a highly effective tool shown to transform avoidant and/or reactive behaviour triggered under stress, into collaborative and effective team performance.
Participants learn the power of ‘framing’, to consistently act within their own and corporate values for long-term strategic goals.
Up to 150 people
Courageous Conversations Toolkit Module 2
This workshop is the Social Equivalent of a Flight Simulation: Social Flight Simulation
The workshop utilises a social psyche methodology that engages participants in a facilitated practice of a courageous conversation through role play and by utilising their personal Stress Profiles created in the Courageous Conversation Foundational Module 1.
This workshop teaches the tools to consistently and effectively engage in Courageous Conversations and how to support their colleagues under stress.
Participants practice with exercises based on the latest neuroscience research on how to build individual and team resilience.
Raise hard-to-talk about issues in a way that others agree to act on them
Act courageously in risky situations
Stay grounded in the face of success, failure or uncertainty
Manage conflict and difficult situations
Feel the feelings and act in spite of them
Increase behavioural flexibility for the real conversation.
Up to 16 people
2-4 Hours (if the Foundational Module 1 has been completed)
4-6 Hours (Including the Foundational Module 1)
Virtual Reality Immersion for Courageous Conversations – UCL Faculty of Laws, their VEP team and Stanford University’s Virtual Human Interaction Lab have both indicated their interest in collaborating with Wendy to co create a VR immersion for Courageous Conversations.Research shows that VR is an experience that causes more behaviour change, causes more engagement and causes more influence than other types of traditional media
Courageous Conversations Team-Building and Practice
Five follow-up reinforcement sessions in-person, to ensure optimal and long term use of the Courageous Conversation tools. These are consultant supported sessions where participants apply their new skills to real-life challenges.
In the sessions, participants refine their skills and continue to build team awareness, support and practices for long term behavioural change and cultural and organisational impact.
One-on-One coaching with managers looking for extra support as they provide, receive and encourage candid feedback and communication. These coaching sessions help to surface the behavioural patterns that get in the way of effective leadership and serve to devise and implement plans to retrain dysfunctional reactions under stress with their colleagues
Courageous Conversations Team Consulting
Regular team meetings are attended by a Courageous Conversation consultant to help identify and transform dysfunctional behavioural patterns as they are happening. Participants build awareness, skills and long-term practices to sustain positive behavioural change with enhanced social support.